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Deep Edge
Legal

Privacy Policy & Terms of Service

Last updated: 13 June 2026

1. What Data We Collect

When you sign up via our waitlist form, we collect your email address only. We do not ask for or store your name, phone number, address, payment details, or any other personal information unless you voluntarily provide it in an optional survey.

If you choose to complete a survey, we may also collect your responses to questions about your business preferences and lawn care habits. This data is anonymous in aggregate and used solely to improve our product.

2. How We Use Your Data

We use your email address for the following purposes only:

We will not sell, rent, or share your email address with third parties for their own marketing purposes.

3. How to Opt Out

You can opt out of receiving communications from us at any time. To do so:

Once unsubscribed, you will receive no further communications from Deep Edge unless you rejoin the waitlist.

4. Data Storage & Security

Your data is stored securely on Cloudflare D1 — a serverless SQL database hosted on Cloudflare's global network. Cloudflare is a trusted, enterprise-grade infrastructure provider used by millions of websites worldwide.

We implement industry-standard security measures including:

We retain your email address for as long as Deep Edge operates, or until you request deletion (see Section 3). Survey responses are retained anonymously for product development purposes.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

To exercise any of these rights, email us at hello@deepedge.nz. We will respond within 20 working days.

6. Cookies & Tracking

We use a small number of lightweight analytics tools to understand how visitors interact with our website and to improve your experience.

Cloudflare Web Analytics — We use Cloudflare Web Analytics, a privacy-first analytics service provided by Cloudflare, Inc. Unlike most analytics platforms, Cloudflare Web Analytics does not use cookies, track individual users across sites, or collect personal information. It captures only anonymised, aggregate data such as page views, visit duration, browser type, and the country-level region a visitor arrived from. This helps us understand which pages are most useful, identify performance issues, and make informed improvements to the site — all without compromising your privacy.

Meta Pixel (formerly Facebook Pixel) — We also use a lightweight snippet of code provided by Meta Platforms, Inc. to better understand how visitors interact with our website. This helps us measure the effectiveness of our marketing efforts, improve your experience, and show you relevant content.

The Meta Pixel automatically collects certain information about your browsing activity on our site, such as pages visited, links clicked, and the actions you take (e.g., signing up for the waitlist). When you submit your email address through our signup form, the Pixel may also associate that email with your browsing activity for ad targeting and conversion measurement purposes. Additionally, the Pixel may infer your approximate geographic location from your IP address. This data is anonymised where possible and is transmitted to Meta for analysis. It does not give us access to your personal Facebook profile or messages.

You can learn more about how Meta handles your data and opt out of interest-based advertising by visiting Meta's policies:

We do not use any other tracking technologies such as Google Analytics, heatmaps, or session recording tools.

7. Third-Party Services

We use the following third-party services to operate our waitlist and website:

Each of these providers has their own privacy policies and data processing agreements. We have selected them for their strong security and compliance standards.

8. Disclaimer & Limitation of Liability

Deep Edge is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation or availability of the service. To the fullest extent permitted by applicable law, Deep Edge disclaims all liability for any damages arising out of or in connection with your use of this website or the waitlist service. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time without notice.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the email address you provided. Continued use of the service after changes take effect constitutes your acceptance of the updated policy.

10. Contact

If you have any questions, concerns, or requests regarding this policy or your data, please contact us:

Deep Edge — Built for Kiwi lawn operators.

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